Shipping policy

Order Processing

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

Orders are shipped using standard parcel carriers such as UPS, FedEx, or USPS, depending on the size, weight, and destination of the order.

Shipping options and costs are calculated at checkout based on the delivery location and selected service.

Delivery Time

Estimated delivery times vary depending on the shipping method selected and the destination.

Once an order has shipped, customers will receive a shipping confirmation and tracking information via email.

Please note that delivery times provided by carriers are estimates and may be affected by weather, carrier delays, or other circumstances beyond our control.

Shipping Address

Customers are responsible for ensuring that the shipping address entered at checkout is correct and complete.

USA Vacuum Pods is not responsible for delays, lost shipments, or additional shipping costs caused by incorrect or incomplete address information.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

Lost or Delayed Shipments

If a shipment appears to be lost or significantly delayed, please contact us so we can assist with tracking or filing a carrier claim.

Once a package has been transferred to the shipping carrier, delivery timelines are the responsibility of the carrier.

Shipping Damage

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can evaluate the situation and assist with a replacement or claim.

Custom and Special Orders

Custom or made-to-order products may require additional processing time prior to shipment. Estimated production timelines will be communicated when applicable.

Machine Compatibility

USA Vacuum Pods products are designed for use with compatible CNC machinery.

Customers are responsible for verifying machine compatibility and installation requirements prior to purchase.

Contact

If you have any questions regarding shipping, please contact us by email at usavacuumpods@gmail.com or through the contact form on our website.